Account deletion

This page explains how to delete your LykatiDelivery account, an app published by [TO COMPLETE: developer name as shown on Google Play].

From the app

[TO COMPLETE: exact path in the app, for example Profile, then Delete my account.]

From this website

Fill in the form below with your account’s phone number. We verify your identity by SMS or phone call before deleting anything.

Website

Phone number linked to your account

Email (optional, to receive the confirmation)

What should we delete? My account and all associated data Only some of my data (specify below)

Details (optional)

I understand that deleting my account is permanent and cancels any unused delivery credits and subscriptions.

Send deletion request

What is deleted

Your profile, contact details, saved addresses and landmarks, your device notification identifier and your business account members.

What is kept, and for how long

[TO COMPLETE: for example, transaction and billing data are kept X years for accounting obligations, then deleted; deliveries are anonymised.]

Timeframe

Deletion is completed within 30 days at most after your request is verified.